The wife bought a new Apple laptop a couple year back because her son said they were easy to use. Next thing I know she enrolled in some course on how to use an Apple computer. She was already computer savvy, but apparently it was complicated.
I was mystified. Mine new one had a couple of things I didn't understand at first but it got sorted out.
I've used Apples before myself. Over priced in my opinion, but I own a good bit of Apple stock and the Stepson works there.