I actually strolled through he showroom, it was around 10 AM. I looked a bit at the current Tucson, it has a nice wrap around looking panel now. Otherwise seemed the same. I was there maybe 5-7 minutes, nobody said a thing to me. I think they know folks are coming from the service area.
I'm pretty sure last time I got an email asking for feedback, this time not. I think that service "manager" knew I was unhappy.