So in my ticket debacle -- I plan to attend two college football games this fall with two different buddies from my law school class at FSU:
Wisc. @ Iowa, and then:
FSU @ Notre Dame
I bought tickets online for Wisc. @ Iowa. I literally spent 5-hours the past two days with technical support at Google Wallet, and with me trying to re-find technical support on my phone as I tried to switch between Google Wallet and technical support, after buying Iowa Stubhub tickets online. I received a message on my phone that my tickets were saved in Google Wallet. I opened Google Wallet and there were no tickets. I tried accepting the tickets on Stubhub a second time and received a message I already accepted the tickets and could not proceed. For those who don't know your "Wallet app" must have a QR Code with your seats designated, and my "Wallet app" had no tickets in it, other than the Pitt @ FSU archived tickets from 2023.
After 5-hours, with much anxiety over possibly losing tickets I bought, I contacted the University of Iowa ticket office (because the payment somehow went through the U of Iowa) and I spoke with a student working in the office. She said I had 4 different accounts with 2 different mailing addresses. I am not sure why I had 4 accounts but I have a business address and a residence address. (I last had season football tickets circa 1993). Then she said,
Q. "I looked in one of your accounts, did you buy tickets for the Wisconsin game?"
A. "Yes."
Q. If this were the Illinois State game you would have those tickets.
Q. This year you should receive your Wisconsin tickets the week of the game.
A. [I didn't say this] Damn, why then did the f'ing app the University of Iowa has a hand in, lie, and say my tickets were saved to Google Wallet and put me in this downward spiral for 2-days? [I didn't say this because this soft spoken female student was not at fault]. I'd like to say something to the tech guy that programmed a message that the ticket was saved to Google Wallet and lied to me and many others, but probably to at least 1,000 or more buying tickets on the secondary market, because such tickets are not in Google Wallet.
Maybe I should start searching for FSU @ ND tickets now that I have had modern day experience with electronic ticketing.