It was counter service, and the food came out fast, faster than I've been served at McD's et al.
I gave them a nice review. It was pretty crowded, another good sign usually.
The Whole Foods upstairs has numerous dining options and a beer bar, where they do not accept tips. We go sometimes and get whatever we want, sushi, from their buffet, a rice bowl, just about anything, and have a $4-5 beer at the bar. It's the largest WF in the SE we're told, it is massive. And parking is free.