Our Amazon account was apparently hacked, as we learned that someone had purchased a watch for $788 and had it delivered to the Houston area. Resetting the password and disputing the charge with the credit card company was pretty quick and painless, but just idea of the whole thing and having to deal with it after we're getting home from work, and tired, and trying to enjoy some supper, made me grumpy. They canceled the card and will ship a new one within five business days, so, no Amazon purchases til then.
1) I'm really familiar with my wife's internet activity, and mine even more so, obviously, and I can't think of how the password got compromised, other than a data breach with Amazon itself. It doesn't surprise me when small/local businesses suffer data breaches, but I kinda expect better from Amazon. Of all companies, they should have the best and the brightest in security, I'd think. Yet, my stepson's Amazon account was compromised in a data breach just last year. Makes me wonder how common this is for them. Or if it's not that, where did one of us fall victim to a phishing scheme? Mysteries like that bug me, because if I don't know what went wrong, I can't take better precautions in the future.
2) The delivery address on the fraudulent purchase is right there. I've never known a credit card company to investigate fraud or turn info over to law enforcement, but then, I don't know much about how they operate. Maybe they do. They didn't ask any info about the fraudulent purchase, however. It does make me want to send an anonymous letter to that address near Houston saying I know what you did and where you live. Be looking over your shoulder.
3) It wasn't even a cool watch. For nearly $800, I expect something swanky, something that looks like the product of handmade craftsmanship in Germany, or somewhere like that. I didn't read the features on the purchase order, but the photo just looks like some kind of digital something that can track your steps and whatever. Big deal. Seven hundred and eighty-eight dollars???
4) Time to learn how to set up passkeys. I'm tired of this. Another credit card was compromised twice last year, once was my wife's fault for something that she should have known better, and once was my fault for falling for something that I normally would never, but it happened at the exact time that a very unusual set of circumstances was going on that made the whole thing seem believable, and I fell for the phishing because of it. I know passkeys won't stop cc compromises due to direct phishing for card info, but it should put an end to the hacking of websites with cc info stored on them.
/Grumpy