so, mrs rtf had a wreck at end of week last week. she's fine, as is everyone else involved, thanks for askin'. car is likely totaled, most airbags deployed and whatnot. i'm no adjuster, but that's my guess.
dealing with rental company has been worst part of it. the local office people seem nice enough, but apparently the company uses a national call center to update clients on pick-up info and stuff, and those people are either ill-informed or incompetent... or both. was told on friday by local people that they don't have a vehicle like we need (need a 7 passenger minimum, long story short we got lots of kids, both our own and fostering). said call back monday and they'll update us. got a call from them saturday (national center, didn't know this at the time) that there was a vehicle available, will be ready monday at 830 am. i figured someone turned one in either late friday or saturday. arrange to pick it up this morning, which involves me being dropped off there at 8, before they open, so the person dropping me off can get to work on time. and turns out, the vehicle mythical. so i spent the better part of my morning waiting for a chasing down a phantom car.
