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Topic: Travels and Impressions

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Cincydawg

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Re: Travels and Impressions
« Reply #3850 on: June 29, 2026, 02:57:26 PM »
I've never had anything like that at another Hilton property.  Sure, glitches at times.  The hotel responds and life goes on.

I think that is the first call I've ever made to the Diamond desk.

CatsbyAZ

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Re: Travels and Impressions
« Reply #3851 on: July 01, 2026, 11:24:02 AM »
Toured Bernabeu Stadium, home of the Real Madrid Football Club. Tickets were pricey at $50 each, but after walking the trophy rooms displaying the hardware of a record 36 La Liga titles and 15 Champions League titles, and after reading the informational displays on Real Madrid’s decorated history, we are shown much more than expected: player’s locker rooms, press conference room, and views of the field from both the center deck and the sidelines.

To dive into the stadium’s namesake, Santiago Bernabeu served as team president for 35 years, from 1943 until 1978, and is the undoubted man of power behind transforming Real Madrid into the great postwar European club. Note 30 of those years occur under the time of Francisco Franco’s military dictatorship, 1938 –1973. This overlap brings to question where exactly Bernabeu fits into Franco’s Nationalist regime. In short, Bernabeu himself was a lifelong Nationalist, having himself fought on the side of Nationalist forces during Spain’s Civil War (1936-39). Afterward Bernabeu remained politically aligned with Spain’s military dictatorship headquartered in Madrid.

When it came to Real Madrid, Franco’s regime benefited from the publicity of club’s growing international success, while, within the political isolation of Spain, Real Madrid benefited from operating within a regime that saw the team as helpful to Spain’s international image, which was in shambles post-WWII. In the 1950s, Real Madrid became arguably the most famous club in the world, winning five European Cups throughout the decade. Their dominance on the pitch gave Spain’s government a badly needed symbol of international admiration that to foreign soccer fans offset Spain’s isolation as a backward dictatorship on Europe’s postwar periphery. Though Franco himself was never a committed soccer fan, nor were he and Bernabeu personal friends, he valued the soft power of Real Madrid’s success, and many of his senior officials were avid fans, regularly attending home matches.

On our tour of the stadium, there was only one scant reference to Franco, part of this is due to Spain since undergoing a concerted process of de-Franco-ification (equivalent to modern Germany’s denazification), which has focused on eliminating public glorifications of Franco: statues, street names, foundations, official honors, and public symbols tied directly to his dictatorship. Though criticisms of his Nationalist ties persist, Santiago Bernabéu largely escapes sustained cultural scrutiny, and there has never been enough public pressure to remove his name from the stadium. This is largely because his surviving public status is tied overwhelmingly to the success of Real Madrid rather than to any role as a representative figure of Francoism.

Field undergoing resurfacing while the World Cup puts home matches on hold:


CatsbyAZ

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Re: Travels and Impressions
« Reply #3852 on: July 02, 2026, 07:38:08 AM »
I cannot recall having such a poor experience overall with any Hilton property.  Maybe there is a problem finding enough competent employees to properly service the property, but it was pretty bad, especially at that price.  We had recently stayed two weeks at a Hilton in Vienna and had a wonderful stay there.

I think we’re at the beginning of us starting to notice that vast sectors of the hotel, dining, and tourism industry will face a shortage of hospitable, presentable, and friendly people to hire, train, and entrust to treat their customers with face-to-face respect and competence. We take for granted just how many employees have to have it together when tending to us in the day-to-day marketplace: baristas, caterers, airlines attendants, caddies, concierges, bartenders, nurses, the list goes on. With all of them having to keep their wits when inevitably dealing with a daily diva. And when they’re dismissive, careless, or ungroomed, that’s when we most react. We don’t realize that when over 90% of the time we’re awarded the service we’ve paid for at restaurants or hotels, it takes a fundamentally decent base population to provide this atmosphere. And I think it is evident how this polite, mindful base of the population is gradually eroding.

With all that said, I keep a corporate account with Hilton, and yes, they are quite expensive, but as they say, you get what you pay for. I’ve never had a negative experience with Hilton, anywhere – USA, Europe, Asia. And the longer I stay with Hilton, and the more I sense their efforts to foster hotel staffs that are helpful and caring, and they’ve even gotten me out of a few jams with last moment taxis to the airport or finding items I left behind.

While in Madrid I stay at a Hilton. After an eventful day out and about the city, their rooftop pool and bar is a welcoming end to the day. Reading and sipping sangrias by the pool, with the sun remaining out until nearly 10PM, it’s the only place in Madrid where fellow American accents are overheard. And it makes sense that, like me, it’s at the American brand hotels where other Americans stay – Hyatt and Marriot to name the others. Their nightly rates are higher than those of Spanish-owned hotels, partly because American hotel companies tend to be represented abroad by their luxury brands, such as Marriott's Ritz-Carlton.

Rooftop view:



847badgerfan

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Re: Travels and Impressions
« Reply #3853 on: July 02, 2026, 12:06:45 PM »
Which Hilton is that? Is it close to things we need to see? How far from the train?
U RAH RAH! WIS CON SIN!

CatsbyAZ

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Re: Travels and Impressions
« Reply #3854 on: July 03, 2026, 11:00:08 AM »
It is the Hilton Canopy Castellana location, caddy-corner to Real Madrid's soccer stadium. Castellana is a business corridor to the north of central Madrid, and is pretty much the only area of the city with skyscrapers. Yes, there is a nearby station for both the Metro (subway) and Renfe (national train service). The Metro is vast, but inexpensive; never paid more than 2-euro for anywhere I went.

For my first time to Madrid last year, I didn't use the Metro (save for getting from the airport), because most everything I wanted to see was within walking distance where I stayed near Retiro Park, which would be my recommendation for a hotel location. Retiro Park is Madrid's version of New York's Central Park, which I walked most everyday. Just to the west of Retiro Park are Madrid's Big 3 national art museums, including the Prado, displaying original masterworks by Goya, Raphael, Sandro Botticelli, and Bosch's Garden of Earthly Delights. Each of the three close-by museums (Reina Sofía, Thyssen-Bornemisza) offer 'free hours' during the week.

On the northwest corner of Retiro Park is the Palacio de Cibeles which attracts tourists atop its viewing deck. And a short walk from there is the Gran Via, known as Spanish Broadway, home to Spain’s most architecturally significant buildings.

Retiro Park:



 

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