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Topic: Sporty Cars (and trucks too now)

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betarhoalphadelta

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Re: Sporty Cars (and trucks too now)
« Reply #3052 on: May 01, 2025, 04:29:20 PM »
But my personal experience with that car-- and the Toyota dealers around town-- was so extremely bad, that I will never buy another one.
One thing I've understood from my career--and a great portion of it has been working with customers, when things AREN'T going right--is that customers don't expect perfection. They expect that when it's not perfect, you handle it properly

My take from everything you've said about it isn't that the car itself was the problem (although as you say it was a lemon), but that the experience when it came to dealing with the problem is... the problem. 

utee94

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Re: Sporty Cars (and trucks too now)
« Reply #3053 on: May 01, 2025, 04:35:41 PM »
One thing I've understood from my career--and a great portion of it has been working with customers, when things AREN'T going right--is that customers don't expect perfection. They expect that when it's not perfect, you handle it properly.

My take from everything you've said about it isn't that the car itself was the problem (although as you say it was a lemon), but that the experience when it came to dealing with the problem is... the problem.
I'd say it was both.  I do absolutely agree with you on the customer service aspect, it's important.

But if the quality of the build was so low that multiple actual Toyota dealers-- these are the direct service representatives of the factory, not some shade tree mechanics-- can't identify and correct the issue, then I have a serious problem with the product quality itself.

To put it briefly, that car was a piece of shit that left us stranded numerous times.  And being left stranded is, for me,  the most unacceptable failure mode for an automobile.  It means it has failed in its sole purpose of existence-- transporting me from point A to point B.  I guess there are worse failures, catastrophic ones that involve explosions and loss of life or limb, but aside from that category, the failure of not actually running when it needs to run, is the most prime failure an automobile can have.


847badgerfan

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Re: Sporty Cars (and trucks too now)
« Reply #3054 on: May 01, 2025, 04:36:57 PM »
Shoulda torched it and called the insurance company.
U RAH RAH! WIS CON SIN!

FearlessF

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Re: Sporty Cars (and trucks too now)
« Reply #3055 on: May 01, 2025, 04:45:51 PM »
get that idea from a disgruntled Tesla owner?
"Courage; Generosity; Fairness; Honor; In these are the true awards of manly sport."

847badgerfan

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Re: Sporty Cars (and trucks too now)
« Reply #3056 on: May 01, 2025, 04:47:32 PM »
get that idea from a disgruntled Tesla owner?
That got me thinking.

When I decide to get rid of my car, I'm taking the MB emblems off and putting Tesla ones on.

I drive to a blue city and park it. It'll burn and I will not be at fault.
U RAH RAH! WIS CON SIN!

FearlessF

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Re: Sporty Cars (and trucks too now)
« Reply #3057 on: May 01, 2025, 04:48:50 PM »
might be a long drive for you - like to Chicago
"Courage; Generosity; Fairness; Honor; In these are the true awards of manly sport."

847badgerfan

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Re: Sporty Cars (and trucks too now)
« Reply #3058 on: May 01, 2025, 04:51:06 PM »
I could probably get it torched in Atlanta.
U RAH RAH! WIS CON SIN!

MikeDeTiger

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Re: Sporty Cars (and trucks too now)
« Reply #3059 on: May 01, 2025, 04:51:18 PM »
Shoulda torched it and called the insurance company.

I know a guy.  

847badgerfan

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Re: Sporty Cars (and trucks too now)
« Reply #3060 on: May 01, 2025, 04:51:47 PM »
I know a guy. 
So did I but he died (my Dad).
U RAH RAH! WIS CON SIN!

FearlessF

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Re: Sporty Cars (and trucks too now)
« Reply #3061 on: May 01, 2025, 04:52:05 PM »
you know Nubbz?
"Courage; Generosity; Fairness; Honor; In these are the true awards of manly sport."

FearlessF

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Re: Sporty Cars (and trucks too now)
« Reply #3062 on: May 01, 2025, 04:52:43 PM »
I could probably get it torched in Atlanta.
Cincy is/was a chemist
"Courage; Generosity; Fairness; Honor; In these are the true awards of manly sport."

MikeDeTiger

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Re: Sporty Cars (and trucks too now)
« Reply #3063 on: May 01, 2025, 04:53:14 PM »
you know Nubbz?

Well, I know you, and I figure Nubbz is just one of your pseuds.  

Cincydawg

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Re: Sporty Cars (and trucks too now)
« Reply #3064 on: May 01, 2025, 04:54:35 PM »
Cincy is/was a chemist
I was musing yesterday about how much I've probably forgotten, nearly all useless at any point.  I can start a fire usually.


FearlessF

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Re: Sporty Cars (and trucks too now)
« Reply #3065 on: May 01, 2025, 04:56:30 PM »
Well, I know you, and I figure Nubbz is just one of your pseuds. 
I've totaled more than a few vehicles, but there was no fire
as far as you know........ 
"Courage; Generosity; Fairness; Honor; In these are the true awards of manly sport."

 

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