One thing at CFA I like is they are friendly, and go out of their way to meet any requests. Then you often have a lady going around to each table asking if you need a refill, of anything else. You don't see workers standing around gabbing, they are all getting after it. The place is clean, and you see someone emptying garbage bins often, and sweeping the floor, restocking condiments, picking up trash, the exterior is well maintained also. For me, it's a marvel to watch the operation.
The last time we were in a McDs, there was no one at the ordering counter for a minute, then a person came up and it seemed as if we were bothering her, really. She took our order, and it came out as ordered, OK fine, a smile would be nice. The bathroom needed work, and the garbage bins were over flowing, nobody seemed to care, they were standing in the back gabbing.
