Ours includes water and hot water, there is apparently an NG water heater on the roof. I had thought the "concierge desk" was a needless amenity earlier, but I see value in it now, though I'm sure it's a chunk of my HOA to pay them for 24/7. This area of town was "sketchy" when the building was built.
The main thing now is replacing the water heater, which has been done, and the backup generator, and some other stuff. They replaced the roof just before we moved in.
There are some condo buildings next to us built in the 1920s, the buildings look OK from the outside, but I'd guess they have some issues depending. One item is they offer no or very limited parking.