I thought about him last weekend when my water heater was out. He asked me, seemingly incredulously, which of my appliances didn't have a good track record, I told him all of them, and then I think I was out for the holidays and didn't see his response. But I'm certainly not imagining having to do work (or pay to have work done) on a slew of appliances that aren't but a few years old.
Don't think my water heater was on that list, but at 1.5 years old, it quit working over the weekend. Fortunately, whatever glitch it was having was just a computer glitch, and a quick flip of the breaker off and back on fixed it, and it began heating the water again.
The old one I replaced was ~18 years old, and in today's world, I feel like that's more than I could've expected from a water heater. Lot of people have told me theirs don't even last that long.